GoEngineer Acquires Advanced RP Inc.’s Stratasys 3D Printing Sales & Support Business
Salt Lake City, UT, January 1, 2019 – GoEngineer announces the acquisition of Advanced RP, Inc. The combined resources of Advanced RP, Inc. and GoEngineer will fully enable us to continue to support you in your 3D printing product, service, and support needs.
Questions & Answers related to GoEngineer acquisition of Advanced RP, Inc.’s Stratasys 3D Printing Sales & Support Business:
GoEngineer will honor all annual support/maintenance agreements previously placed and paid for with Advanced RP, Inc. and will become your complete support provider moving forward.
GoEngineer brings a new toll-free technical support hotline staffed with fully certified support technicians and available for 11 continuous hours throughout the business day beginning at 9:00 a.m. Eastern time.
In addition, GoEngineer operates 17 training/support centers located throughout South Central and the Western U.S. for use by your remote employees, contractors, partners, or other divisions of your company.
GoEngineer will begin working with you to update your accounting and contact records to reflect the new name and tax information.
January 1, 2019.
Beginning January 1, 2019, it will be GoEngineer’s pleasure to process orders and provide support with respect to your 3D printing products.
1787 Ft Union Blvd, Ste 100 Cottonwood Heights, UT 84121
Ph. (801) 359-6100 / Fax (801) 359-6169
GoEngineer is headquartered in Salt Lake City, Utah, where it maintains a branch office and call center providing expanded hours of toll-free, centralized technical support and customer service to all customers.
Full-service branch offices and certified training centers are maintained throughout California, Idaho, Oregon, Washington, Utah, Texas, Oklahoma, Louisiana and Arkansas.
GoEngineer has approximately 200 employees, including over 90 certified technical, product, and industry experts.
You can continue to call the same people at the same phone numbers you have used when working with Advanced RP in the past, or GoEngineer’s toll-free Stratasys 3D Printing hotline (855) 470-0647 is available from 9 a.m. – 8 p.m. EST. Choose option #1 for consumable supplies, option #2 for service bureau, and option #3 for technical support.
Again, you are welcome to continue to work directly with the same amazing team at Advanced RP as you are used to, or GoEngineer’s toll-free customer service number is 800.688.3234 for any immediate questions, concerns, or suggestions you might have for us during this time of transition.
You will continue to be served at the Suwanee location and you will have additional resources available at your discretion.
GoEngineer is a long-time industry veteran in supporting CAD design and 3D printing products. Both GoEngineer and Advanced RP are committed to listening to their customers, delivering affordable and effective solutions to them, and contributing to their continued success. Upon experiencing what the combined GoEngineer and Advanced RP team can deliver, we are confident that you will agree. We look forward to getting to know you and building a long-term business partnership.
GoEngineer delivers software, technology and expertise that enable companies to unlock innovation and deliver better products faster. With more than 30 years’ experience and thousands of customers in high-tech, medical, machine design, energy and other industries, GoEngineer provides best-in-class design solutions from SOLIDWORKS, Stratasys, Creaform Scanners, CAMWorks, and PLM. For more information, visit www.goengineer.com.