Welcome, Progression Technologies

On December 1, 2015, Progression Technologies, Inc. (“Progression”) merged with GoEngineer, Inc. (“GoEngineer”). The combined resources of Progression and GoEngineer will more fully enable us to continue to support you in your SOLIDWORKS needs.

In addition to the full suite of SOLIDWORKS technology, GoEngineer also provides support, training and sales in best in class products in 3D Printing, Scanning, CAM and PLM.

With a staff of over 60 certified technical associates, GoEngineer will be able to provide its expertise to assist you with your current and future Design and Manufacturing needs. GoEngineer also offers a toll-free technical support hotline available 7:00 a.m. – 6:00 p.m. Mountain Time.

Welcome NewsletterRead our Welcome Newsletter for an introduction to the resources GoEngineer offers.
 
 

GoEngineer & Progression Technologies Merger FAQ:

I’m a Progression customer, what does this mean for me?

If you are a SOLIDWORKS or CAMWorks customer of Progression, GoEngineer will honor all annual support & maintenance agreements previously placed and paid for with Progression and GoEngineer will become your complete support provider.

GoEngineer brings a new toll-free technical support hotline staffed with fully certified SOLIDWORKS Support Technicians and available for 11 continuous hours throughout the business day beginning at 7:00 a.m. Mountain Time. GoEngineer’s hotline serves customers during standard business hours, across the Central, Mountain & Pacific Time zones.

In addition, GoEngineer operates 12 additional training/support centers located throughout the Western U.S. for use by your remote employees, contractors, partners, or other divisions of your company.

Where is GoEngineer headquartered?

GoEngineer
1787 Fort Union Boulevard, Suite 100
Cottonwood Heights, UT 84121
Ph. (801) 359-6100 / Fax (801) 359-6169

GoEngineer is headquartered in Salt Lake City, Utah, where it maintains a full-service office and call center providing expanded hours of toll-free, centralized technical support and customer service to all customers.

GoEngineer maintains full-service branch offices and certified training centers throughout California, Utah, Idaho, Texas, Oklahoma, Arkansas, Louisiana, Arizona, Washington and Oregon.

How many employees did GoEngineer have prior to the acquisition?

Approximately 170 employees, including over 60 certified technical, product, and industry experts.

Where will I call for technical support?

1. GoEngineer’s toll-free hotline, (888) 559-6167, which is available from 7:00 a.m. – 6:00 p.m. Mountain Time or email support@goengineer.com.

2. Additional support is available using the “Ask Joe” Knowledge Base on the GoEngineer website: kb.goengineer.com containing over 10,000 tip and trouble-shooting videos.

Where will I call for additional product?

Texas and Oklahoma Areas: 972.395.2100

Houston Area: 713.735.3295

Arkansas & Louisiana: 800.688.3234

What about accounting and contact records?

GoEngineer will begin working with you to update all records to reflect new name and tax information.

Will I still be served by the same branch and staff I am used to?

You will be served at a GoEngineer branch in Texas, Oklahoma, Louisiana or Arkansas. GoEngineer Locations

 

Why does GoEngineer think this will be successful?

GoEngineer is a long-time industry veteran with a strong and consistent track record with computer-aided design and manufacturing software, 3D printing services, and other related products, training and services.

GoEngineer has a solid history of listening to its customers, delivering affordable and effective solutions to them, and contributing to their continued success. We look forward to getting to know you and building a long-term business partnership.

Who can I contact if I would like more information?

Ken Coburn, President
GoEngineer
kcoburn@goengineer.com

Brad Hansen, CEO
GoEngineer
bhansen@goengineer.com