GoEngineer Support

Access our award winning Technical support
SOLIDWORKS CAD, Stratasys 3D Printing, CAMWorks, 3D Scanning, PDM Hosting, PLM & more!

Available: 5 AM to 5 PM Pacific Time  |  6 AM to 6 PM Mountain Time  |  7 AM to 7 PM Central Time | 8 AM to 8 PM Eastern Time

With 125+ certified technical specialists, we’ll get you to the expert you need quickly!
We look forward to serving you!

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Call GoEngineer

You can call our technical support team directly at 1-888-559-6167

For RP / Additive Manufacturing support, call 1-855-470-0647

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Email Us

Send us an email at support@goengineer.com

RP / Additive Manufacturing Support: AMsupport@goengineer.com

Schedule a Tech Support Session

Would you like to book time with Tech Support in advance? Use the link below to select the product topic and expert of your choice.

Schedule an Application Mentoring Session

As part of your SOLIDWORKS Service Agreement with GoEngineer we provide our customers with web-based sessions where one of our SOLIDWORKS experts can work one-on-one with you or present to your entire team on specific areas of the software.

For fast service, follow the Fast Support Checklist guidelines

Follow these tips to receive faster problem resolution from our experts.

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Award Winning Support

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What Our Customers Say

REALLY Appreciated

You absolutely helped in so many ways on helping me to understand this software. REALLY appreciated. I am sure I will need some help again, but this is really proving to be something helpful I believe.

Matthew D. / Drafter/Designer

Extremely Courteous, Thorough, and Knowledge-able

We, at NONOBJECT, just want to say — officially — what a STELLAR maintenance technician Luis is! It’s rare that we call, but whenever we do and describe the problem he always knows exactly what it is and what to do. He arrives when he say he will and is always extremely courteous, thorough, knowledge-able, and answers every question– in a language that even I can understand! I’m sure you know how valuable he is, but we just thought it should be said.

J. Bouwkamp

Diligence and Hard Work

Thank you for your diligence and hard work. I know that problem was not easy.

Kevin T.

Preferred VAR

This kind of quick help is why we chose GoEngineer as our preferred VAR. I appreciate everything you’ve done for us over the years!!

W. Stevens

World Class Support

Thanks again for your world-class advice and follow-up!

Matt S.

Appreciation

I am writing to express my appreciation with the technical support I received last week. Mr. Andrew Berwald was very prompt in responding to my questions regarding the installation of SW-2012 (Educational Version), which I use to teach the CAD course at the Mechanical & Aerospace Engineering Department at UCLA. After solving my problem, he followed up to make sure everything was working.

Shahram S.

Fraction of the usual time

I had the instructions done before the first parts arrived on the dock. Not only was I freed from having to wait for parts or assemblies, I was able to put together better content in a fraction of the usual time.

Rob

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