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SOLIDWORKS CAD, Stratasys 3D Printing, CAMWorks, 3D Scanning, PDM Hosting, PLM & more!

 

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Contact GoEngineer Tech Support

Call GoEngineer Technical Support at 1-888-559-6167

Call US

Call our technical support team directly at:
1-888-559-6167

For RP / Additive Manufacturing support, call:
1-855-470-0647

Email GoEngineer Technical Support at support@goengineer.com
Email Us

Send us an email at:
support@goengineer.com  

RP / Additive Manufacturing Support:  
AMsupport@goengineer

Schedule a Tech Support Session

With 125+ certified technical specialists, we’ll get you to the expert you need quickly. You can call our technical support team directly at  1-888-559-6167 or email us at:   support@goengineer.com

For RP / Additive Manufacturing support
Call:    1-855-470-0647    
Email:   AMsupport@goengineer.com

Intended Use: Fixing errors given by the software, investigating potential bugs in the software.  Not meant for training needs.

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Schedule aN Application Mentoring Session

Application Mentoring Sessions give you the opportunity to meet with one of our highly skilled Application Engineers. This allows you to explore the full scope of your technology investment in a personalized and focused setting. Discuss your needs, ask questions, or get demonstrations in any engineering area or SOLIDWORKS product.

Intended Use: Round table forums on learning more about how the software is used and applied to specific company needs.

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Join a GoEngineer Tech Support Meeting

JOIN A TECH SUPPORT MEETING

Click the link below to join a Tech Support session using the Access Code provided by your Tech Support Engineer.

ACCESS

  Include your email signature and phone number with every correspondence

  List the current version of the software (including service pack) and your OS.

  Describe the issue with more detail.  (e.g., saying "my software isn't working" makes it difficult to route you to the best resource.)

  Tell us the steps you've already tried to resolve the problem.

  Don't wait to get us involved. It's easier to solve the problem when it's small.

"... my appreciation" 
" I am writing to express my appreciation with the technical support I received last week. Mr. Andrew Berwald was very prompt in responding to my questions regarding the installation of SW-2012 (Educational Version), which I use to teach the CAD course at the Mechanical & Aerospace Engineering Department at UCLA. After solving my problem, he followed up to make sure everything was working. "


Shahram S.

"...GoEngineer as  our preferred VAR" 
" This kind of quick help is why we chose GoEngineer as our preferred VAR. I appreciate everything you’ve done for us over the years!! "


W. Stevens

"...WORLD CLASS ADVICE"
" Thanks again for your world-class advice and follow up! "


Matt S.

"...fraction of the usual time" 
" I had the instructions done before the first parts arrived on the dock. Not only was I freed from having to wait for parts or assemblies, I was able to put together better content in a fraction of the usual time. "


Rob

"...Dilligence and Hard Work"
" Thank you for your diligence and hard work. I know that problem was not easy. "


Kevin T.


"...Extremely Courteous, Thorough, and Knowledge-able"
" We, at NONOBJECT, just want to say — officially — what a STELLAR maintenance technician Luis is! It’s rare that we call, but whenever we do and describe the problem he always knows exactly what it is and what to do. He arrives when he say he will and is always extremely courteous, thorough, knowledgeable, and answers every question– in a language that even I can understand! I’m sure you know how valuable he is, but we just thought it should be said. "


J. Bouwkamp 

"REALLY appreciated..."
" Y ou absolutely helped in so many ways on helping me to understand this software. REALLY appreciated. I am sure I will need some help again, but this is really proving to be something helpful I believe. "


Matthew D. / Drafter/Designer

 


Additional Resources

Take Advantage of GoEngineer’s Extensive Knowledge Base and Resources

GoEngineer Knowledge Base and website search

Find a Solution

Our robust Knowledge Base contains over 12,000 resources to help answer your product design questions. From basic CAD questions to in-depth guides and tutorials, find your solution here. Find a Solution

Get Certified Professional SOLIDWORKS Training at GoEngineer

PROFESSIONAL TRAINING 

Improve your skills with professional training and certifications in SOLIDWORKS, CAM, 3D Printing, and 3D Scanning offered four ways: self-paced, online, on-site, or in-classroom. Certified Training Courses

GoEngineer blog page

BLOG

#1 Technical Resource Worldwide - Right at your fingertips. Search or browse through hundreds of SOLIDWORKS tips & tricks, additive manufacturing product developments, announcements, how-to guides, and tutorials. Blog

GoEngineer YouTube Channel

YouTube Channel

Our YouTube channel hosts hundreds of educational tutorials, product demonstrations, recorded webinars, and best practices for all of our products and services. GoEngineer's YouTube Channel

Order 3D printing materials and consumables from GoEngineer

ONLINE STORE

Order 3D printing materials and consumables, enroll in SOLIDWORKS training classes, and buy official GoEngineer gear directly from our online store. Online Store

Free SOLIDWORKS tools offered from GoEngineer

FREE SOLIDWORKS Tools

Enjoy this collection of small ‘macros’ that were tailored to help our customers. These free SOLIDWORKS tools are for you to use, review, and modify. SOLIDWORKS Automation Tools

Webinars offered by GoEngineer

WEBINARS

Our engineering webinars are hosted by some of the top experts in the industry. They are always recorded, always free, and always offer a live Q&A. WEBINARS

GoEngineer Design Camp for Kids

3D Design Camp

GoEngineer offers a custom 3D Design Camp to youth as a basic introduction to SOLIDWORKS CAD and 3D printing. During this unique opportunity, they’ll discover how to think beyond limits with cutting edge technologies. 3D Design Camp