SOLIDWORKS PDM Gray Folders and Local Files

Article by Enrico Tolentino on Sep 30, 2021

Gray Folders and Files

There can be instances where users might see gray folders or local files in their Vault View. These gray folders indicate that a local folder existed in your local Vault View but not in the SOLIDWORKS PDM vault itself. 

SOLIDWORKS PDM Gray Folders and Files

SOLIDWORKS PDM grabs and caches copies of folders and files locally as users browse and work with files in the vault. By default, these cached files and folders will remain locally even after you log out of the Vault View so that the files don’t have to be retrieved again the next time you log in.

Why am I seeing Gray Folders? 

Gray folders show that the cached copy of a file is no longer accessible from the vault. 

There are a few reasons why you could be seeing these gray folders:

  • If multiple users use the same Vault View and a user that does not have permissions to view a folder or file logs into the Vault; that user would see the gray previously cached folder or file.
  • If a folder or file has been deleted, moved, or renamed, a gray cached local copy might remain.
  • Applications can create files that do not need to be added to the vault, such as temporary files.

Clearing your local cache

Clearing the local cache removes all files that are not checked out from the working folder and are not referenced by a file that is checked out.

SOLIDWORKS PDM Clear Local Cache

User Settings

Administrators can change the user settings so that users are only able to see files that are part of the vault. Another option is to select the check box for Automatically delete local read-only files that are not part of the vault; this will automatically remove local copies of deleted or renamed files and folders.

SOLIDWORKS PDM User Settings

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About Enrico Tolentino

Enrico graduated from California State Polytechnic University with a degree in Engineering. He is a data management specialist at GoEngineer based in Southern California. A car guy, Enrico frequents the SoCal open track days to test his limits. And, of course, his corgi's name is Rally. :)

View all posts by Enrico Tolentino

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