SOLIDWORKS Support Benefits

technical mentoring sessions, certifications & free events

EXPert Support and Resources

Investing in SOLIDWORKS Support with GoEngineer offers many benefits to you and your design team, including the GoEngineer Customer portal. In the GoEngineer Customer portal, users can directly access their assets, SOLIDWORKS serial numbers, create and participate in tech support cases, add and manage users, and view billing information and renewals all in one place.



Having trouble with a SOLIDWORKS feature? Not sure why it’s behaving the way it is? We’re here to help!

Contact SOLIDWORKS Technical Support:
Phone:   888.559.6167
Hours:   5AM-5PM PST / 8AM -8PM EST




SOLIDWORKS Cloud Services Offered by GoEngineer

Cloud Services is additional capabilities extending your SOLIDWORKS CAD with data management and collaboration tools that are connected to the 3DEXPERIENCE Platform. If you're buying SOLIDWORKS for the first time, Cloud Services is bundled with your subscription (effective July 1, 2023). Already have a license? Contact our Subscription Team to upgrade.

What's Included in Cloud Services?

Design Sharing and Markup History

No more downloads, no more installations. It doesn't matter who you're collaborating with or where; design sharing with Cloud Services makes it easy to communicate your designs with internal coworkers or external clients. Express feedback and share ideas with comments and markups for seamless back and forth communication on the cloud and from any browser. 

Secure Storage and Revisioning

Secure cloud-based storage and CAD intelligence within the 3DEXPERIENCE Platform means you can confidently share projects, get feedback, review modifications, and easily revert back to previous revisions as needed from any device, anywhere.

Design Management and Control

Does your project demand more? At any time, upgrade your role and gain access to an advanced suite of tools to help you formally plan projects, control design changes and approvals, manage revisions history, and access definitive processes for file management and workflows.

To help ensure your success with SOLIDWORKS, we host free training events where you can meet with product experts to learn design best practices and the capabilities of your program. Events are based on customer requests so they’re crafted to meet your needs. Can’t make it to a live event? We also host webinars with Q&A sessions on a weekly basis.



Benefits of having SOLIDWORKS Support with GoEngineer means you'll have access to Application Mentoring Sessions. These are web-based sessions where a GoEngineer SOLIDWORKS expert can work one-on-one with you, or present to your team on specific areas of the software. Our team has expertise in all areas of the SOLIDWORKS platform so whether you need help with CAD, CAM, Simulation, Data Management, or Electrical and PCB design, we have the resources to advise you. While the agenda for these meetings is always 100% up to you, we’ve created a ‘Menu’ of suggested topics that might interest you, See Topics.



SOLIDWORKS Certifications are a great way to test your knowledge and improve your skills with SOLIDWORKS. (They also look great on your resume!) Learn more about how to access your SOLIDWORKS Certification vouchers that are included with your SOLIDWORKS Support with GoEngineer.  



Latest Version

Every year SOLIDWORKS releases an updated version of the software. SOLIDWORKS Support entitles you to all SOLIDWORKS upgrades as soon as they’re available.



SOLIDWORKS Visualize Add-on Available With Solidworks Service Agreement Benefits From GoEngineer


* SOLIDWORKS Visualize Standard is included in SOLIDWORKS Professional and Premium licenses with active Service Agreements.

SOLIDWORKS-CAM-CAMWorks Add-on Available With Solidworks Service Agreement Benefits From GoEngineer


* SOLIDWORKS CAM Standard is included in SOLIDWORKS  Standard, Professional and Premium licenses with active Service Agreements.

Additional Resources

Take Advantage of GoEngineer’s Extensive Knowledge Base and Resources

GoEngineer Knowledge Base and website search

Find a Solution

Our robust Knowledge Base contains over 12,000 resources to help answer your product design questions. From basic CAD questions to in-depth guides and tutorials, find your solution here. Find a Solution

Get Certified Professional SOLIDWORKS Training at GoEngineer


Improve your skills with professional training and certifications in SOLIDWORKS, CAM, 3D Printing, and 3D Scanning offered four ways: self-paced, online, on-site, or in-classroom. Certified Training Courses

GoEngineer blog page


#1 Technical Resource Worldwide - Right at your fingertips. Search or browse through hundreds of SOLIDWORKS tips & tricks, additive manufacturing product developments, announcements, how-to guides, and tutorials. Blog

GoEngineer YouTube Channel

YouTube Channel

Our YouTube channel hosts hundreds of educational tutorials, product demonstrations, recorded webinars, and best practices for all of our products and services. GoEngineer's YouTube Channel

Order 3D printing materials and consumables from GoEngineer


Order 3D printing materials and consumables, enroll in SOLIDWORKS training classes, and buy official GoEngineer gear directly from our online store. Online Store

Webinars offered by GoEngineer


Our engineering webinars are hosted by some of the top experts in the industry. They are always recorded, always free, and always offer a live Q&A. WEBINARS

3D design and part printing services available at GoEngineer

3D Printing Services

Need to 3D print a part? Our Additive Manufacturing experts will 3D print your part and deliver it to you using the latest technology on one of our professional FDM, PolyJet, SL, or Metal 3D printers. 3D Printing Services

3D Scanning Services Available at GoEngineer.

3D Scanning Services

Convert your parts into 3D Print ready CAD files with GoEngineer's professional 3D scanning services and reverse engineering solutions. 3D Scanning Services