Investing in SOLIDWORKS Support with GoEngineer offers many benefits to you and your design team, including the GoEngineer Customer portal. In the GoEngineer Customer portal, users can directly access their assets, SOLIDWORKS serial numbers, create and participate in tech support cases, add and manage users, and view billing information and renewals all in one place.
Having trouble with a SOLIDWORKS feature? Not sure why it’s behaving the way it is? We’re here to help!
Contact SOLIDWORKS Technical Support:
Hours: 5AM-5PM PST / 8AM -8PM EST
To help ensure your success with SOLIDWORKS, we host free training events where you can meet with product experts to learn design best practices and the capabilities of your program. Events are based on customer requests so they’re crafted to meet your needs. Can’t make it to a live event? We also host webinars with Q&A sessions on a weekly basis.
Benefits of having SOLIDWORKS Support with GoEngineer means you'll have access to Application Mentoring Sessions. These are web-based sessions where a GoEngineer SOLIDWORKS expert can work one-on-one with you, or present to your team on specific areas of the software. Our team has expertise in all areas of the SOLIDWORKS platform so whether you need help with CAD, CAM, Simulation, Data Management, or Electrical and PCB design, we have the resources to advise you. While the agenda for these meetings is always 100% up to you, we’ve created a ‘Menu’ of suggested topics that might interest you, See Topics.
SOLIDWORKS Certifications are a great way to test your knowledge and improve your skills with SOLIDWORKS. (They also look great on your resume!) Learn more about how to access your SOLIDWORKS Certification vouchers that are included with your SOLIDWORKS Support with GoEngineer.
Every year SOLIDWORKS releases an updated version of the software. SOLIDWORKS Support entitles you to all SOLIDWORKS upgrades as soon as they’re available.
You also get access to additional tools like SOLIDWORKS CAM for CNC machining as well as SOLIDWORKS Visualize Standard to help you create professional renderings or your designs.
* SOLIDWORKS Visualize Standard is included in SOLIDWORKS Professional and Premium licenses with active Service Agreements.
* SOLIDWORKS CAM Standard is included in SOLIDWORKS Standard, Professional and Premium licenses with active Service Agreements.