WELCOME ALIGNEX

to the GoEngineer Family

 

 

Alignex Joins GoEngineer

We are pleased to announce Alignex has joined the GoEngineer family as of January 1st, 2021. Our joint vision is to continue serving you in the local and personal way you have come to expect. We are very pleased with this agreement between Alignex and GoEngineer as Alignex has an impressive reputation for innovation and customer support which aligns with our focus and goals.

The combined resources of Alignex and GoEngineer will fully enable us to continue to support your product, service, and support needs. Local offices and familiar team members will remain available, and you will gain access to many new products, services, and support resources from GoEngineer. In addition to the full suite of SOLIDWORKS and DriveWorks technology, GoEngineer also provides support, training, and sales in best-in-class products and services including Stratasys 3D printing, 3D scanning, CAMWorks, PLM hosting, and more.

GoEngineer offers a toll-free technical support hotline available from 7:00 a.m. – 7:00 p.m. Central Time. 1-888-559-6167

It is our goal at GoEngineer to improve your customer experience. You can expect to work with the same amazing Alignex team you know and love, now with even more resources and support. If you are a SOLIDWORKS customer of Alignex, GoEngineer will honor all annual support & maintenance agreements previously placed and paid for with Alignex and GoEngineer will become your complete support provider.

GoEngineer brings a new toll-free technical support hotline staffed with fully certified SOLIDWORKS Support Technicians and available for 12 continuous hours throughout the business day beginning at 7:00 a.m. Central Time. GoEngineer’s hotline serves customers during standard business hours, across the Pacific, Mountain, & Central time zones.

GoEngineer operates 26 training/support centers located throughout the U.S. for use by your remote employees, contractors, partners, or other divisions of your company.

1787 Ft Union Blvd, Ste 100 Cottonwood Heights, UT 84121

Ph. 801-359-6100 / Fax (801) 359-6169

GoEngineer is headquartered in Salt Lake City, Utah, where it maintains a branch office and call center providing expanded hours of toll-free, centralized technical support and customer service to all customers.

Full-service branch offices and certified training centers are maintained throughout Alabama, Arizona, California, Georgia, Idaho, Indiana, Mississippi, Michigan, Missouri. Oklahoma, Tennessee, Texas, Utah, Washington and now Colorado, Illinois, Iowa, Minnesota, Nebraska, North Dakota, South Dakota and Wisconsin.

You can continue to call the same phone numbers you are used to when working with Alignex in the past. Or, GoEngineer has a toll-free hotline, 888-559-6167 , which is available from 7:00 a.m. – 7:00 p.m. Central Time or email Support@goengineer.com.

You can reach GoEngineer at sales@goengineer.com or our toll-free customer service line 800-688-3234 for immediate assistance.

You can also reach Alignex contacts by calling their original main number 866-378-6829

GoEngineer will begin working with you to update all records to reflect the new name and tax information.
Yes, you will continue to be served by your preferred Alignex location and team members, and will gain access to additional GoEngineer resources.

GoEngineer has a solid history of listening to its customers, delivering affordable and effective solutions to them, and contributing to their continued success.

We have a successful track record of integrating and onboarding new businesses to further improve our CAD design and manufacturing products, solutions and services. We seek out companies that align with our customer-centric and innovative culture and strive to integrate the elements that will best benefit our customers.

We look forward to getting to know you and building a long-term business partnership!

Ken Coburn Owner of GoEngineer

Ken Coburn  / Owner / GoEngineer
kcoburn@goengineer.com / 801.359.6100

Steve Keinath Owner of Alignex

Steve Keinath / Owner / Alignex
stevekeinath@alignex.com / 952.888.6801

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