ITHENA Joins GoEngineer
We’re excited to announce that, as of November 9, 2026, ITHENA is officially part of GoEngineer. ITHENA’s customers will keep the people and relationships they already trust, now backed by the resources of a 1,500+ person organization. Both teams share the same commitment to customer success, and we’re proud to welcome ITHENA’s talented team to GoEngineer.
One accountable partner across the lifecycle
Together, GoEngineer and ITHENA bring customers more experts, more resources, and more ways to succeed. ITHENA brings expertise in AI-powered manufacturing solutions along with IoT, advanced analytics, and managed services across North America and India, while GoEngineer brings over four decades of proven success supporting more than 35,000+ customers. Together, that experience spans software, 3D printing, 3D scanning, training, technical and transformation ervices, and support. The result is one accountable partner across the engineering and manufacturing lifecycle, built on a simple philosophy: making the complex, simple.
Want to learn how this partnership can help your business?
IoT, analytics and AI expertise
One accountable partner across the entire engineering and manufacturing lifecycle
Explore new products and services
Training and support
Success Plan+
Training, mentoring, prototyping and support all in one convenient plan.
Printed parts
3D printing services
Bring ideas to life with GoEngineer’s cutting edge 3D printing services.
Additive manufacturing
Stratasys 3D printers
Learn more about Stratasys additive manufacturing and 3D printing solutions available.
Customers also get access to
Frequently asked questions
When is the acquisition effective?
November 9, 2026.
I’m an ITHENA customer. What does this mean for me?
You’ll keep working with the same ITHENA team you know, now with more resources, more experts, and a broader set of solutions behind you. It’s business as usual for now. Over the coming months, we’ll bring the two teams together carefully and keep you informed at every step.
I’m a GoEngineer customer. What does this mean for me?
We grow to bring more value to our customers. ITHENA adds pre-packaged manufacturing solutions and expertise in IoT, AI/ML, and analytics across discrete/process manufacturing and machine builders, and additional technical talent to the GoEngineer team. That gives you access to even more experts and resources, and your GoEngineer contacts and support channels stay the same.
Will my account manager or support contacts change?
No. You’ll keep working with the same ITHENA team. If anything changes as we integrate, we’ll let you know before it happens.
What happens to my licenses, subscriptions, and support agreements?
GoEngineer will honor all existing software subscriptions and support and maintenance agreements placed with ITHENA. Your coverage, renewal dates, and terms stay the same.
What about projects and implementations already in progress?
Active projects will continue with the same team and commitments. Your project lead remains your primary point of contact.
Who do I call for technical support?
Keep using the ITHENA support point of contact or email you use today. You can also reach GoEngineer technical support at 1-888-559-6167 or support@goengineer.com.
Who do I contact for sales?
Your ITHENA account contact is still your best first call. You can also reach GoEngineer at sales@goengineer.com, info@goengineer.com, or our toll-free customer service line at 800-688-3234.
Will anything change with billing, invoicing, or vendor records?
Nothing right now. You will continue to receive and pay invoices as you do today. When it’s time to update records to reflect the new company name and tax information, we’ll contact you directly with plenty of notice.
What additional solutions do I now have access to?
GoEngineer provides software, hardware, training, and services that help customers design, engineer, and manufacture better products. That includes:
- the Dassault Systèmes portfolio
- complementary technologies for simulation, data and product lifecycle management, manufacturing, and automation
- 3D printing and 3D scanning
- implementation, consulting, custom training, mentoring, and ongoing technical support
How big is GoEngineer?
GoEngineer has more than 1,500 employees and has served 35,000+ customers over 40+ years. Customers also get access to:
- a customer portal with 85,000+ users
- a community of 30,000+ members
- a YouTube channel with 40M+ views
- thousands of on-demand training and knowledge resources
Where is GoEngineer headquartered?
739 Ft Union Blvd, Midvale, UT 84047 | Ph. 801-359-6100 GoEngineer serves customers across North and South America.
ITHENA’s Virginia office remains in place. ITHENA’s Virginia office remains in place at 4470 Cox Road, Suite 275, Glen Allen, VA 23060.
Why will this be successful?
GoEngineer has a strong track record of welcoming new teams while protecting the customer relationships that made them successful. We look for companies that share our customer-first culture, and ITHENA is a natural fit. Five principles guide how we work: solutions over products, knowledge and experience, partnerships that last, our people, and one global team. Our philosophy stays the same: making the complex, simple.
Who can I contact for more information?
Justin Winter, CEO, GoEngineer
jwinter@goengineer.com
Probodh Chiplunkar, Founder and CEO, ITHENA
probodh@ithena.ai
Making the complex, simple.
One partner. One team of people who own the path from complex challenge to working solution.