Understanding the 3DEXPERIENCE Login Box in SOLIDWORKS

Article by Cailin Jack on Aug 28, 2025

If your company uses the 3DEXPERIENCE, you’ve likely encountered the 3DEXPERIENCE login box in SOLIDWORKS. Whether you’re new to cloud-connected tools or just want to understand the basics, this post will walk you through how to log in, how to log out, and what the Remember Me checkbox actually does.

Logging in to 3DEXPERIENCE

When launching SOLIDWORKS with a 3DEXPERIENCE-connected role, like 3DEXPERIENCE SOLIDWORKS or SOLIDWORKS Connected, a login box will appear.

Understanding the 3DEXPERIENCE Login Box in SOLIDWORKS

Steps to log in:

  1. Enter your 3DEXPERIENCE email or username and password.
  2. (Optionally) Check Remember Me if you’d like your login to persist.
  3. Click Log in.

Note: For extra security, users can set up 2-factor authentication.

What Does Remember Me Do?

What Does the Remember Me Checkbox Do in 3DEXPERIENCE?

The Remember Me checkbox is meant to save you time by skipping the login box and keeping you signed in a little longer. It won’t keep you logged in forever, but it does extend how long you stay signed in.

If Remember Me is not checked, you’ll be logged out after 24 hours. If you do check it, you’ll stay logged in for 7 days before needing to sign in again.

So, while 3DEXPERIENCE will remember you for a bit, it won’t remember you forever; you’ll still have to log in again eventually.

Note: Remember Me is useful on personal computers, but if you share your computer with other users, you may prefer to leave it unchecked for security and privacy.

Logging Out of 3DEXPERIENCE

If you ever need to log out, whether you’re switching users or for privacy reasons, the process is simple:

  1. Open the 3DEXPERIENCE Add-In tab inside SOLIDWORKS and expand the hamburger menu (top right).

    Log Out of 3DEXPERIENCE via Hamburger Menu

  2. Click Profile from the menu.

    How to Log Out of 3DEXPERIENCE

  3. Select Sign Out.

    Sign Out of 3DEXPERIENCE

Once logged out, SOLIDWORKS will disconnect from the platform until you log in again. Logging out does not close SOLIDWORKS, and you can continue working locally, but cloud-connected features will be unavailable until you reconnect.

Note: Closing SOLIDWORKS or restarting your computer will not log you out.

Troubleshooting Tips

If you’re having issues logging in:

  • Check your internet connection and try again.
  • Make sure your 3DEXPERIENCE username or email and password are correct (use Forgot your password? if you need to reset).

Want to learn more? Check out more tips and tutorials listed below or on our 3DEXPERIENCE YouTube Channel. Additionally, join the GoEngineer Community to participate in conversations, create forum posts, and answer questions from other 3DEXPERIENCE platform users.

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About Cailin Jack

Cailin Jack is an Application Engineer at GoEngineer based out of Dallas, Texas. Cailin is a Certified SOLIDWORKS Expert (CSWE) and earned her Bachelor of Science degree in Mechanical Engineering from California State Polytechnic University-Pomona. She is a 3D Printing enthusiast and has been a long-time mentor of FIRST Robotics teams helping students ranging from K-12 build robots that compete in FIRST Robotics competitions.

View all posts by Cailin Jack